Frequently Asked Questions
Everything you need to know about your Flatspot order and gear.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your gear sooner.
What is your return policy for skateboards and apparel?
We offer a 30-day return policy on all unused items in their original packaging. Please note that skateboards cannot be returned once they have been assembled or used.
Do you ship internationally?
Yes, we ship to most countries worldwide. International delivery times vary by location, usually ranging from 7 to 21 business days.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products on your site authentic?
Absolutely. We work directly with top-tier sports and skate brands to ensure that every product sold at Flatspot is 100% authentic and of the highest quality.